
Even 2 years back social branding as a profession was so naïve that, nobody would give it a serious look, and a few social branding experts, who were into it, used to be considered as just a bunch of net freaks. Well how quickly times changed! All the brands (big, mid or small) are now flocking to these “net freaks” to design their online branding strategies and to enhance online user engagement, which has become so much important for a brand these days.
These days, no matter whatever the vertical of a business is, it should have an online social presence, because if you are not engaging your customers online, then someone else will eat your part of the cake and you could be left starving. So irrespective of the nature of the business,...